• Every new account starts with a 14-day free trial with full access to all features.
• A valid payment method (credit or debit card) is required to start the trial.
• You will not be charged during the trial period.
• If you cancel before the trial ends, you will not be charged anything.
• If you do not cancel, your chosen plan (Monthly or Yearly) will be billed automatically at the end of the trial.
Cancellation Policy
• You can cancel your subscription at any time from your Account Settings page or through the Stripe billing portal.
• When you cancel, your subscription remains active until the end of the current billing period. You will not be charged again.
• After cancellation, you retain full access to all features until your current period expires.
• After your subscription ends, kid mode keeps working for 7 more days. During those 7 days your kids can still watch videos you had already approved, and we'll email you so you can fix your billing details if you want to continue. After the 7 days, both kid mode and the parent dashboard need an active subscription again. Nothing is deleted — your approved library is exactly as you left it if you resubscribe.
• Parent dashboard features (search, adding new content) require an active subscription.
• You can resubscribe at any time to restore full access.
Refund Policy
• If you are charged after your free trial and have not used the service, contact us within 7 days of the charge for a full refund.
• After 7 days, no refunds are issued for the current billing period. You may cancel to prevent future charges.
• Yearly subscriptions: if you cancel within 30 days of your annual renewal, contact us and we'll evaluate a prorated refund on a case-by-case basis.
• All refund requests should be sent to hello@blubitube.com with your account email and the reason for the refund.
• Refunds are processed back to the original payment method within 5-10 business days.
Pricing
• Monthly plan: USD $4.99 per month, billed monthly.
• Yearly plan: USD $47.88 per year (equivalent to $3.99/month), billed annually.
• All prices are in US Dollars (USD).
• Prices may change with 30 days' notice. Existing subscribers will be notified by email before any price change takes effect.
Payment Security
• All payments are processed securely by Stripe, a PCI-DSS Level 1 certified payment processor.
• Blübitübe never sees, stores, or has access to your full credit card number. All payment information is handled entirely by Stripe.
• We accept Visa, Mastercard, American Express, and other major payment methods supported by Stripe.
Questions?
If you have any questions about billing, cancellations, or refunds, contact us directly at hello@blubitube.com.
We aim to respond within 24 hours.